Walmart CEO Doug McMillon is retiring early subsequent yr, after overseeing the highest U.S. retailer’s transformation into an e-commerce behemoth, the corporate stated Friday in a submitting.
The longtime CEO shall be succeeded by John Furner, the Walmart U.S. CEO, on Feb. 1, in keeping with the submitting.
McMillon, who stepped into the highest position at Walmart in February 2014, will formally retire as of Jan. 31. He’ll proceed to function an government officer of the corporate and be employed by Walmart as an advisor by way of Jan. 31, 2027.
Furner, 51, has been the CEO of Walmart’s U.S. enterprise since 2019. In that position, he oversees greater than 4,600 shops and the most important sector of the corporate. He began on the firm in 1993 as an hourly affiliate.
Walmart Inc. President and CEO Doug McMillon delivers a keynote tackle throughout CES 2024 at The Venetian Resort Las Vegas on January 9, 2024 in Las Vegas, Nevada.
Ethan Miller | Getty Pictures
The announcement of the CEO transition comes solely six days earlier than the retailer is about to report quarterly earnings. Walmart shares had been up 13% this yr as of Thursday’s shut, as the corporate grows its digital enterprise and wins over extra high-income buyers.
For greater than a decade, McMillon, 59, has led the retail large and overseen the corporate’s progress as an e-commerce chief. He additionally oversaw the enterprise throughout a tumultuous time marked by the Covid pandemic, provide chain disruptions, excessive inflation and tariff adjustments.
Throughout his time main the corporate, Walmart’s shares have risen greater than 300%. The corporate’s inventory closed Friday at $102.48, roughly flat.
Walmart inventory since Feb. 1, 2014.
From hourly staff to CEOs
McMillon and Furner have had related paths to the highest position at Walmart. Each have spent about three a long time at Walmart. They each started as hourly associates and moved up the ranks on the retail large, serving in merchandising and operations roles. Each additionally served as chief executives of its warehouse membership, Sam’s Membership.
Walmart Inc. (NYSE: WMT) introduced that its Board of Administrators has elected John Furner, 51, to succeed Doug McMillon, 59, as President and Chief Government Officer of Walmart Inc., efficient February 1, 2026.
Courtesy: Walmart Inc.
In a press release, Walmart chairman Greg Penner described Furner as “the proper chief to information Walmart into the subsequent chapter of our progress and transformation.”
“After beginning as an hourly affiliate and being with us for over 30 years in quite a lot of management roles throughout all three of our working segments, John understands each dimension of our enterprise – from the gross sales flooring to world technique,” Penner added.
“Serving as Walmart’s CEO has been an important honor and I am grateful to our Board and the Walton household for the chance,” McMillon stated in a press release.
He stated Furner’s “curiosity and digital acumen mixed with a deep dedication to our folks and tradition will allow him to take us to the subsequent stage.”
Together with Walmart, big-box competitor Goal can be poised to get a brand new chief in early 2026. Goal introduced final month that Michael Fiddelke, chief working officer and former chief monetary officer, will succeed longtime Goal CEO Brian Cornell on Feb. 1.
Digital progress and workforce transformation
Because the chief of Walmart, McMillon performed an instrumental position in turning the nation’s largest grocer into an e-commerce large and positioning the corporate to promote extra commercials and extra discretionary merchandise, together with dozens of eggs and gallons of milk.
Throughout his early years as CEO, McMillon greenlit the $3.3 billion acquisition of Jet.com in 2016, an e-commerce startup that Walmart hoped would gasoline digital progress and provides it credibility because it tried to battle again in opposition to Amazon’s meteoric rise.
The startup’s acquisition — significantly its steep price ticket — prompted debates in retail circles about whether or not the retail large had overpaid for the asset and if that transfer was wanted to assist Walmart navigate a rocky entry into the world of e-commerce. But the deal gained Walmart expertise with digital know-how, significantly Jet.com founder and serial entrepreneur Marc Lore who had bought his earlier firm, Quidsi, the dad or mum of Diapers.com, to Amazon and labored for Amazon for years.
Throughout Lore’s years as chief of Walmart’s U.S. e-commerce enterprise, Walmart purchased digital native companies together with menswear firm Bonobos and birthed different in-house ideas, resembling mattress model Allswell. Walmart later bought Bonobos and different digital companies, and shuttered Jet.com in 2020.
Although the Jet.com deal didn’t meet some Wall Avenue traders’ expectations, McMillon on a name with analysts on the time credited the acquisition for “jump-starting the progress we have made the previous couple of years” in digital progress and curbside pickup and supply.
Over the previous 5 years, Walmart has leaned on its membership program, Walmart+, and its third-party market because it tries to fend off Amazon’s e-commerce dominance. It launched Walmart+, its personal subscription service and its reply to Amazon Prime, in 2020 and has continued so as to add perks like streaming by way of Paramount+.
By means of its third-party market, it has bulked up its merchandise choices on digital cabinets by leaning on impartial sellers to supply its prospects with a wider vary of clothes gadgets, magnificence manufacturers and even luxurious purses. The mannequin, which mirrored Amazon’s strategy, additionally allowed Walmart to earn cash in new methods, resembling promoting advertisements and success providers to sellers.
A CNBC investigation earlier this yr discovered Walmart’s market growth got here because it made it simpler than Amazon did over time for sellers to hitch the platform. CNBC uncovered at the very least 43 distributors who had taken the id of one other enterprise to promote on Walmart’s market, and a few of these accounts had been providing counterfeit magnificence merchandise.
Elsewhere within the firm, McMillon additionally shook up Walmart’s pay construction for its tons of of 1000’s of staff, asserting in 2015 that the corporate would give a increase to half 1,000,000 hourly staff and improve wages to $9 an hour — a transfer that on the time confronted sharp criticism on Wall Avenue.
In newer years, Walmart has hiked wages a number of extra instances. But it surely has confronted persistent criticism from Sen. Bernie Sanders, I-Vt., and different politicians who’ve argued the corporate has did not share sufficient of its earnings with hourly staff by way of pay and advantages.
Because the nation’s largest personal employer, Walmart has additionally been intently watched because the rise of synthetic intelligence brings workforce adjustments and might threaten employment.
McMillon not too long ago stated that AI “goes to alter actually each job.”
In a press release, McMillon referred to the expansion of AI being a brand new dynamic going through his successor. And, he stated, Furner is “uniquely able to main the corporate by way of this subsequent AI-driven transformation.”
